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Privacy Policy

Nestlé Central and West Africa Limited (“Nestlé”) is committed to safeguarding your privacy and any personal information that you may share whilst using this App (your “personal data”).

  1. Scope and acceptance of this Privacy Notice
    By using this App or by giving us your personal data, you accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use this Application. Nestlé reserves the right to make changes to this Privacy Notice at any time, so make sure you review it regularly.
  2. Data collected by Nestlé
    • 2.1 Provided by you
      We collect personal data that you provide to us with your consent and for a specified purpose, including:
      • Personal contact information;
      • Demographic information, including date of birth, age, gender, location;
      • Payment information;
      • Account login information;
      • Your feedback, comments and testimonials;
      • User-generated content, including any content (e.g. photos, videos and personal stories) that you create and share with Nestlé by uploading it to this App.
    • 2.2 From cookies and tracking technology
      We use cookies and other tracking technology which collect certain kinds of information when you interact with Nestlé sites and apps (“Nestlé Sites”).

      Cookies help us tailor Nestlé Sites to your personal needs, to improve their user-friendliness and to communicate to you elsewhere on the Internet. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. You do not need to have cookies on to use or navigate through many parts of Nestlé Sites although you may not have access to all the features on Nestlé Sites if you do so. Please see our Cookie Notice [hyperlink to the Cookies Notice] for information on these technologies and your rights in relation to them and how you can opt-out.
    • 2.3 From other sources
      We may collect personal data about you from other sources including third party data aggregators, Nestlé promotional partners, Nestlé acquired companies, public sources and third party social networking sites. Such information may include personal contact information and any personal data part of your profile on a third party social network which you allow that third party to share with us pursuant to their rules.
  3. Why Nestlé collects personal data and how it uses it
    Nestlé collects and uses personal data only as necessary for the purposes for which it was obtained. This may include for orders, account maintenance, consumer service, consumer engagement, personalisation, marketing communications, social features. Nestlé may combine personal data about you collected from the sources above to provide Nestlé with a more complete view of you as a consumer, which, in turn, allows Nestlé to serve you better and with greater personalisation.

    Nestlé may share your personal data with its affiliates, the service providers administering Nestlé Sites and services, partners and joint promotions (provided you have given your consent) or for legal requirements. Nestlé does not share your personal data with any third party that intends to use it for direct marketing purposes, unless you have provided specific consent.
  4. Data security and Retention
    In order to keep your personal data secure, Nestlé has implemented a number of security measures, including secure operating environments, encryption for payment information, and prior authentication for account access. Nestlé will only retain your personal data for as long as it is necessary for the stated purpose, taking into account also our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements.
  5. Opt-out and access requests
    You can opt-out of receiving marketing communications about Nestlé by following the instructions in your account settings or by contacting us. You can also request access to and correction of your personal data by contacting us.
  6. Contact us
    Nestlé acts as a “data controller” for the personal data it processes in the framework of this Privacy Notice. If you have any questions or comments, please contact us by
    Phone on: +233 244 244 309 670;
    Email at;
    Mail at: Private Mail Bag 32,
    Kotoka International Airport,

    Copyright © December 2015 Nestlé